Refund policy

Return and Refund Policy

 

We want you to be happy with your 110apparel order. If something isn't right, here is how returns work.

 

Return window

You have 30 days from the date your order is delivered to request a return.

 

Condition of items

Items must be unworn, unwashed, free of stains, odors and damage, and returned with all original tags attached. We reserve the right to decline a return that arrives in a condition we cannot resell.

 

Items that cannot be returned

Sale and clearance items are final sale. Gift cards cannot be returned.

 

How to start a return

Email 110apparel.shop@gmail.com with your order number and the item or items you would like to return. We will reply with return instructions and the address to send to. Please do not send items back before contacting us, as returns sent without prior approval cannot be accepted.

 

Return shipping

Customers are responsible for the cost of return shipping. If your item arrived damaged or defective, or we sent you the wrong item, we cover return shipping. Include a photo in your email and we will take care of it.

 

Refunds

Once we receive and inspect your return we will email you to confirm. Approved refunds are issued to your original payment method within 5 to 10 business days. Original shipping charges are non-refundable unless the return is the result of our error. Depending on your bank or card issuer, it may take a few additional days for the funds to appear on your statement.

 

Exchanges

The fastest way to get a different size or color is to return the original item for a refund and place a new order for the item you want.

 

Damaged or incorrect orders

Please inspect your order when it arrives and contact us within 7 days of delivery if the item is defective, damaged, or not what you ordered.

 

Questions

Email 110apparel.shop@gmail.com or call (404) 719-0305. We aim to respond within 1-2 business days.